Washington State Convention and Trade Center building (back/garden) / photo taken 2003

Sometime in the 1940s or ’50s (I’m not sure of the exact year), the term “corporate identity” was coined by Lippincott & Margulies—one of the first major design firms in the world—to describe both the idea that even large businesses have inherent, relatable characteristics, not unlike human beings, and the practice that could express their character through a fitting, comprehensive and consistent design program. An organization’s identity is expressed in every way they communicate, from their name and logo to their brochures and web site, to the way they answer the phone—whether those “touchpoints” are designed by professionals or not—so this was an important “call-to-action” (to use another industry term) for organizations to pay attention to everything they were communicating, and, ideally, to pay top-notch professionals like L&M to help them make sure they were doing so effectively.

Sometime in the 1990s, the term “brand” began to take over as more formal business strategy was becoming more prominently integrated into large-scale identity design programs, and it quickly went from buzz word to industry category, on which uncounted firms jumped. I have always found this nomenclature shift ironic. “Branding,” literally translated, is the superficial process of stamping a logo on your property (livestock, originally); this superficial logo stamping is exactly the perception that the “new” practice of “branding” was supposed to be rising above. Meanwhile, the word “identity” could already encompass every aspect what an entity is, from what they do to how they express it. But like many P/C nomenclature shifts of late, whether rational or not, “branding” has taken hold, and “identity” (preceded by “corporate” or not), has been deprecated.

Whatever it’s called, my formal introduction to the process of figuring out what an organization stands for and expressing it in a fitting design program was in a class called Identity Systems in the Visual Communication Design program at the University of Washington, sometime in 2003. Like a few other courses in the program, this one was broken into collaborative group and individual phases. Three-person groups were assigned one of four or five major local entities and tasked with research and analysis of the entity, en-route to the creation of a strategic brand platform. Based on this platform, we were then set about designing a fitting logo and building a supporting visual identity system, individually… Read the rest of this entry »